Dispatch window
Orders ship within two business days after payment clears. Consignment items may need one extra day for a final inspection and authentication seal.
Shipping
We hand off each authenticated piece to insured UK couriers so it arrives safely, on time, and fully documented for resale or appraisal.
Orders ship within two business days after payment clears. Consignment items may need one extra day for a final inspection and authentication seal.
We deliver anywhere in the UK via Royal Mail Special Delivery, DHL Parcel UK, or DPD Precise. Every parcel requires an in-person signature.
Tracking numbers are emailed as soon as the courier collects your parcel. Live updates are also available through your order confirmation link.
All pieces are authenticated consignments or sourced on demand, so every order is final sale under UK bespoke goods guidance. If a parcel arrives damaged or an authenticator disputes the item, email hello@diasgae.com within 48 hours and we will investigate, open a carrier claim, or re-authenticate immediately.
Need a custom delivery window? Message the concierge and we will confirm the fastest option for your UK address.